Zinen Technologies logo
Professional Services · Built for Kenya

Recruitment Agency Management System

Run a local or overseas recruitment agency from client agreement to after-care on one system

Client agreements and fee terms

Job orders and demand letters

Job advertising with cost tracking

Quick answer

What is the Recruitment Agency Management System?

Zinen Technologies' Recruitment Agency Management System is built for recruitment, manpower and staffing agencies in Kenya and East Africa, whether you fill local vacancies, deploy workers overseas or supply contract staff. It replaces the mix of spreadsheets, WhatsApp groups and email folders most agencies run on with one record that follows every client, job order, candidate and placement.

The system covers the whole agency cycle: client service agreements with fee terms and guarantee periods, job orders and demand letters, a searchable CV bank with duplicate detection and Data Protection Act consent, automatic candidate-to-job matching, a kanban pipeline from application to placement, interviews and offers, fee invoicing, overseas deployment checklists, worker welfare cases, temporary-staff timesheets and licence expiry alerts. Clients, candidates and recruiters each get their own portal view, and a clickable dashboard shows where every vacancy is stuck.

What's included

Everything included in the Recruitment Agency Management System

Client agreements and fee terms

Record each client's fee basis (percentage of annual or first-month salary, fixed fee, retainer or staffing markup), minimum fee, guarantee period, replacement or refund policy, payment terms, exclusivity and expiry alerts.

Job orders and demand letters

Capture openings with skills, languages, education, experience, age and gender rules, salary and benefits, deadlines, priority and recruiter team, plus visa quota and demand letter details for overseas jobs.

Job advertising with cost tracking

Publish vacancies to job boards and your own careers page and track what each advert costs against the candidates it brings in.

CV bank with duplicate detection

Store personal and ID or passport details, education, employment history, skills with levels, languages, preferred jobs and countries, expected salary, documents with expiry dates and references, with duplicate detection and profile completeness scoring.

Data Protection Act consent and blacklist

Record candidate consent, anonymise profiles when required, and flag blacklisted candidates so they are not submitted by mistake.

Smart candidate-to-job matching

Score every candidate against every job on skills, experience, education, salary, location, languages and knock-out rules, then add the best talent-pool matches to a pipeline in one click.

Configurable recruitment pipeline

Move candidates through kanban stages (applied, screening, shortlisted, submitted to client, client interview, offer, placed, rejected) with stage SLAs and time-in-stage history.

Screening, assessments and checks

Use screening scorecards, assessments and trade tests, reference and background checks, blind CV submission to clients, client feedback and rejection reasons with regret emails.

Interviews and offers

Schedule agency and client interviews with panels, video links, scorecards and recommendations, then issue offer letters and track expiry and acceptance.

Placements, fees and guarantees

Compute the placement fee from the client's agreement, invoice it, track the guarantee period, and handle early leavers with a free replacement or pro-rata refund.

Recruiter commissions and follow-ups

Calculate recruiter commissions on placements and schedule 7, 30, 60 and 90-day follow-ups with satisfaction scores after a candidate starts.

Overseas deployment tracking

Track medical (GAMCA), visa, work permit, contract attestation, pre-departure training, ticketing, departure and arrival against country-specific checklists, with deployment costs and who bears them.

Worker welfare and grievance cases

Log and resolve welfare cases such as salary delays, mistreatment and repatriation, with a history attached to the worker and the client.

Contract and temporary staffing

Manage pay and bill rates, timesheets with client approval, margin per worker and staffing invoices.

Agency licence and compliance alerts

Track agency licences such as NEA registration with expiry alerts so a lapse never surprises you.

Careers site, candidate portal and client portal

Publish a job board where candidates apply online or drop a CV, let candidates follow applications, interviews and offers, and let clients review shortlisted candidates, request interviews and post new vacancies.

Clickable dashboard and PDF reports

See KPIs with period comparison, the recruitment funnel, bottlenecks, sources, deployments, finance and a recruiter leaderboard, and print blind CVs, offer letters, pipeline reports, deployment checklists and placement confirmations.

Why it pays off

The results businesses see

  • Every vacancy, candidate and fee sits in one system, so nothing lives in a single recruiter's phone or spreadsheet.
  • Smart matching surfaces suitable candidates from your own CV bank before you spend money advertising.
  • Fees are calculated from the signed agreement, so invoices are correct and guarantee or refund claims are handled by the book.
  • Stage SLAs and the funnel dashboard show exactly where candidates and vacancies stall.
  • Overseas agencies get country-specific deployment checklists and cost tracking instead of one-off paper files.
  • Consent, anonymisation and blacklist controls support Data Protection Act compliance.
  • Licence expiry alerts protect your right to operate.
  • Clients see shortlists and give feedback in their own portal, which cuts the back-and-forth by email and phone.

Built and supported from Nairobi

Zinen Technologies is based at Bazaar Plaza, Moi Avenue, Nairobi. Every Recruitment Agency Management System deployment is configured, tested and supported by a local team who understands how businesses in Kenya operate — including M-Pesa payments and local compliance requirements.

Speak to our Nairobi team
Common questions

Recruitment Agency Management System — frequently asked questions

Who is this recruitment agency software for? +

Local recruitment agencies, overseas manpower and deployment agencies, and contract staffing firms in Kenya and East Africa. You can use the parts you need, from a CV bank and pipeline to full deployment tracking.

Can it handle overseas deployment? +

Yes. It tracks medical (GAMCA), visa, work permit, contract attestation, pre-departure training, ticketing, departure and arrival against country-specific checklists, along with deployment costs and who pays them.

How does candidate matching work? +

Each candidate is scored against each job on skills, experience, education, salary, location and languages, with knock-out rules for must-have requirements. You can add the best matches to the job's pipeline in one click.

Can we charge different fees for different clients? +

Yes. Each client agreement holds its own fee basis, minimum fee, guarantee period, replacement or refund policy and payment terms, and placement fees are calculated from it.

What happens when a placed candidate leaves early? +

The system applies the client's guarantee terms, so you can offer a free replacement or a pro-rata refund and keep a record of the decision.

Does it support the Data Protection Act? +

It records candidate consent, supports anonymising profiles, and keeps a blacklist. You remain responsible for your own data protection policies, and the system gives you the tools to follow them.

Can clients and candidates log in? +

Yes. Candidates get a portal for applications, interviews, offers and documents, and clients get a portal to see job orders, review shortlisted candidates, accept or reject, request interviews and post vacancies.

Does it track agency licences like NEA? +

Yes. You can record agency licences with expiry dates and get alerts before they lapse.

Can it run temporary or contract staffing? +

Yes. It manages pay and bill rates, timesheets with client approval, margin per worker and invoicing.

Related systems

Ready to bring Recruitment Agency Management System to your business?

Book a free demo and we'll show you exactly how it fits your workflow — no obligation.