Online ticket sales
Sell tickets through a branded page with M-Pesa and card payment.
Events & Ticketing · Built for Kenya
Ticketing System
Sell tickets online, scan them at the door
Real industry context
Ticketing System
Quick answer
What is the Ticketing System?
Ticketing System gives events and ticketing operations teams one structured place to manage the day-to-day records already described in the solution, instead of relying on disconnected notebooks, spreadsheets and messages.
The solution brings together Online ticket sales, QR code tickets, Multiple ticket tiers, with the remaining operational areas connected through the same workflow. Each capability is designed to make the underlying record easier to find, update and hand over between the people responsible for the work.
For organisations in Kenya and East Africa, the implementation can be configured around the business's actual process, reporting needs, users and approved integrations. The goal is a practical system that is easy to search, easier to operate and scalable as the organisation grows.
Kenya-ready solution
What this system helps you manage
Ticketing System gives events & ticketing teams a structured way to replace scattered spreadsheets, notebooks and disconnected tools with one searchable workflow for daily operations, reporting, customer records and management decisions.
Best suited for
- event organisers
- venues and conference teams
- ticketing businesses
- entertainment promoters
What's included
Everything included in the Ticketing System
System modules
A complete workflow, not just a feature list
The modules below are based on the underlying Zinen system design and show how the solution can be organized for day-to-day operations.
QR code tickets
Every ticket gets a unique QR code, scanned at entry to prevent duplicates.
Multiple ticket tiers
Set different prices for VIP, regular or early-bird tickets.
Real-time sales tracking
See tickets sold, revenue and remaining capacity as sales happen.
Agent & reseller tracking
Track sales made through agents or resellers separately.
Attendee reporting
Export attendee lists and sales reports after the event.
See the solution in context
How the Ticketing System fits the real operation
These images show the type of environment, people, assets or workflow the system is designed to support. The software is tailored around the operational records and processes described on this page.
Crowd enjoying a live event under stage lighting
Live event performance in Nairobi, Kenya
Mobile phone payment at a point of sale
Why it pays off
The results businesses see
- Know exactly how many tickets are sold, in real time
- No more duplicated or forged tickets at the door
- M-Pesa ticket sales reconciled automatically
- Faster entry with QR code scanning
- A single workflow connecting online ticket sales and related records
- Less duplication between registers, spreadsheets and manual follow-up
Built and supported from Nairobi
Zinen Technologies is based at Bazaar Plaza, Moi Avenue, Nairobi. Every Ticketing System deployment is configured, tested and supported by a local team who understands how businesses in Kenya operate — including M-Pesa payments and local compliance requirements.
Speak to our Nairobi team How it works
From first record to completed transaction
- 1 Create events, venues, ticket types or packages
- 2 Publish availability and capture bookings
- 3 Process payments and issue confirmations
- 4 Track attendance, access and exceptions
- 5 Manage vendors, schedules or operational tasks
- 6 Review sales, attendance and event performance
Integrations & connectivity
Fits into the tools your team already uses
M-Pesa and card paymentsQR or digital ticket referencesSMS and email notificationsvenue and booking recordssales and attendance reporting
People often search for
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Common questions
Ticketing System — frequently asked questions
Can customers pay for tickets via M-Pesa? +
Yes, M-Pesa and card payments are both supported for online ticket sales.
How does entry scanning work? +
Each ticket has a unique QR code that's scanned with a phone at the gate to confirm entry.
Can I set different ticket prices or tiers? +
Yes, you can create VIP, regular, early-bird or any other ticket tiers you need.
Does it work for recurring events, not just one-off concerts? +
Yes, it works for recurring events, transport ticketing, and one-off events alike.
What does the Ticketing System cover? +
It covers Online ticket sales, QR code tickets, Multiple ticket tiers, Real-time sales tracking, Agent & reseller tracking. The exact configuration can be adapted to the organisation's workflow.
Can Ticketing System replace spreadsheets and paper registers? +
It is designed to bring the listed operational records into one searchable digital workflow, reducing the need for disconnected manual registers.
Can the system be customised for our business? +
Yes. Zinen configures software around the organisation’s process, users, reporting requirements and approved integrations.
Is Ticketing System suitable for businesses in Kenya? +
Yes. Zinen builds and supports business software from Nairobi and can configure the workflow around Kenyan operating requirements.
Ready to bring Ticketing System to your business?
Book a free demo and we'll show you exactly how it fits your workflow — no obligation.