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Logistics & Delivery · Built for Kenya

Clearing and Forwarding System

Manage customs clearing, freight, trucking and warehousing for many clients on one system

Jobs for every mode and direction

Customs entries and risk channels

KRA duty and tax engine

Quick answer

What is the Clearing and Forwarding System?

Zinen Technologies' Clearing and Forwarding System is built for licensed customs agents and freight forwarders in Kenya, handling everything from a courier parcel to a full vessel of bulk cargo for many clients at once. It puts every job, customs entry, container, permit, truck and invoice on one record, instead of spreading them across spreadsheets, email threads and WhatsApp chats.

Jobs cover imports, exports, transit to Uganda, Rwanda, South Sudan and DRC, and local moves, by sea, air, road, SGR rail, RoRo, bulk and courier. A KRA tax engine estimates duty from the tariff, the CIF value in shillings and the monthly customs rate, container demurrage clocks warn you before charges build up, and permits are requested automatically by HS code. Clients see their own shipments, documents and charges in a portal, pay by M-Pesa, and track cargo publicly by job, bill of lading or container number.

What's included

Everything included in the Clearing and Forwarding System

Jobs for every mode and direction

Handle imports, exports, transit and local moves by sea FCL or LCL, air, road, SGR rail, RoRo vehicles, bulk liquid or dry, break bulk, ISO tanks and courier, on a kanban board with milestones, hold reasons, priorities and branches.

Customs entries and risk channels

Record IDF, UCR, KenTrade and iCMS entry numbers, risk channel (green, yellow, red or blue), verification, e-slips, release orders, exemptions, transit bonds and RECTS seals.

KRA duty and tax engine

Estimate duty from the EAC CET HS tariff using the CIF value in shillings at the monthly KRA customs rate, covering import duty, excise, 16 percent VAT, IDF with its minimum and RDL.

Used-vehicle valuation

Value used vehicles using CRSP with depreciation and the 8-year rule when estimating duty.

Container tracking and demurrage alerts

Validate ISO 6346 container numbers, run port and CFS storage and shipping-line demurrage clocks with two-tier rates, track gate-out and empty return, and get daily risk alerts.

Automatic document checklists

Generate the document checklist by direction and mode, and let clients upload through the portal.

Permits triggered by HS code

Identify and track permits from KEBS, KEPHIS, PPB, Port Health, NEMA, AFA, KDB, EPRA, CA and others based on the HS code.

Quotations with duty estimates

Prepare quotations with tariff loading and duty estimates, and capture website enquiries, with agency fee rules set per client.

Service fees versus disbursements

Keep agency fees separate from money paid out on the client's behalf, with funds requests, approval limits, client deposits and receipts.

Invoices, vendor bills and job margin

Raise invoices, record vendor bills, issue client statements and see margin per job.

Own and subcontracted trucking

Manage trucks, drivers and compliance expiries, plan trips with Northern Corridor checkpoints and border crossings, record costs and capture signed proof of delivery.

Consolidation and warehousing

Run buyer-consolidation boxes with utilisation tracking and issue warehouse receipts billed per CBM per day.

M-Pesa Daraja payments

Match Paybill payments to job numbers automatically and send STK push requests from the back office or the client portal.

SMS, email and WhatsApp updates

Send milestone emails and SMS through Africa's Talking, with WhatsApp click-to-chat from the job.

Freight website, public tracking and duty calculator

Publish a freight website with service pages, a quote form by freight type and weight band, public tracking by job, bill of lading or container number, and an interactive duty calculator.

Client portal

Give clients shipments, documents, charges, payments and quotes in one login.

Control-tower dashboard

See a health score, key KPIs, live pipeline, demurrage risk, arrivals, customs channels, permits, clearance time, trucks, consolidation, warehouse, finance, debtors and a team league, with every number clickable.

Why it pays off

The results businesses see

  • One record per job replaces scattered spreadsheets, emails and chat threads.
  • Demurrage clocks and daily alerts help you move containers before storage and shipping-line charges build up.
  • A duty estimate from the tariff and the monthly customs rate makes quotations faster and more consistent.
  • Permits and document checklists are driven by the HS code and direction, so fewer clearances stall on a missing paper.
  • Separating service fees from disbursements keeps client money clean and funds requests auditable.
  • Clients track their own cargo and pay by M-Pesa, which cuts routine status calls.
  • Trucking, consolidation and warehousing share the same job record as clearing, so margin per job is real.
  • Built around Kenyan customs terms: IDF, KenTrade, iCMS, RECTS, KRA rates and the Northern Corridor.

Built and supported from Nairobi

Zinen Technologies is based at Bazaar Plaza, Moi Avenue, Nairobi. Every Clearing and Forwarding System deployment is configured, tested and supported by a local team who understands how businesses in Kenya operate — including M-Pesa payments and local compliance requirements.

Speak to our Nairobi team
Common questions

Clearing and Forwarding System — frequently asked questions

Who is this clearing and forwarding software for? +

Licensed customs agents and freight forwarders in Kenya, from small agents handling courier and small cargo to firms moving bulk cargo for many clients.

Does it work with KRA duty calculations? +

Yes. It estimates import duty, excise, 16 percent VAT, IDF and RDL from the EAC CET HS tariff and the CIF value in shillings at the monthly KRA customs rate, and supports CRSP valuation for used vehicles. Treat the result as an estimate, since the final assessment is made by customs.

Does it replace KenTrade or iCMS? +

No. You still lodge entries on those official systems. The software records the entry numbers, risk channel, e-slips and release orders against the job so everything is in one place.

How does demurrage tracking work? +

Each container has port or CFS storage and shipping-line demurrage clocks with two-tier rates, and the system raises daily risk alerts so you can act before charges grow.

Can it handle transit cargo to Uganda, Rwanda, South Sudan or DRC? +

Yes. Transit jobs record transit bonds and RECTS seals, and trucking trips track Northern Corridor checkpoints and border crossings.

Can my clients pay and track shipments themselves? +

Yes. The client portal shows shipments, documents, charges, payments and quotes, supports M-Pesa STK push, and the public tracking page works by job, bill of lading or container number.

Can it manage my own trucks and subcontractors? +

Yes. It tracks own and subcontracted trucks, drivers, compliance expiries, trips, costs and signed proof of delivery.

Does it support consolidation and warehousing? +

Yes. Buyer-consolidation boxes track utilisation, and warehouse receipts are billed per CBM per day.

Is this different from your Freight Management System? +

The Freight Management System covers cargo booking and consignment tracking for logistics companies. This system is built specifically for Kenyan customs clearing agents, with customs entries, the KRA tax engine, demurrage, permits and the client portal.

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Ready to bring Clearing and Forwarding System to your business?

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